:root{--bg:#F7F3EC;--panel:#FFFEFA;--shadow:0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.04);--radius:12px;--ink:#111827;--text-label:#6B7280;--muted:#9CA3AF;--line:#E5DED3;--line2:#EFE8DD;--brand:#B46A3C;--brand-ink:#744225;--btn-primary:#B46A3C;--btn-primary-ink:#8C4D2B;--accent-stage:#EA9C3C;--s-new:#5b8def;--s-interest:#EA9C3C;--s-consider:#9b6cd6;--s-won:#3ba55d;--s-lost:#b0b7bf;--s-lapsed:#7d8aa5;--s-dropped:#9c4a4a;--chip-idle-bg:#F3F4F6;--chip-idle-text:#6B7280;--chip-reason-bg:#FCE8E2;--chip-reason-text:#B84D2E;--chip-reason-border:#DC6B4A;--chip-offer-bg:#E3F3EC;--chip-offer-text:#2A7A57;--chip-offer-border:#3D9970;--chip-bg:#eef2f4;--warn-bg:#FEF3E2;--warn-text:#92620A;--warn-border:#F0B94A}*{box-sizing:border-box}html,body,#root{margin:0;padding:0;max-width:100%;overflow-x:hidden;overscroll-behavior-x:none;overscroll-behavior-y:auto}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Microsoft 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2px}.modal-body{padding:16px;background:var(--bg)}.notes{margin-top:2px}.note{background:#f9fafb;border:1px solid var(--line2);border-radius:10px;padding:11px 12px;margin-bottom:10px}.note:last-child{margin-bottom:0}.note .who-line{font-size:12px;color:var(--brand-ink);font-weight:700;margin-bottom:6px}.note .tags{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0}.tagchip{font-size:12px;border-radius:999px;padding:3px 10px;font-weight:600;border:1px solid transparent}.tagchip.reason{background:var(--chip-reason-bg);color:var(--chip-reason-text);border-color:var(--chip-reason-border)}.tagchip.offer{background:var(--chip-offer-bg);color:var(--chip-offer-text);border-color:var(--chip-offer-border)}.tagchip.deleted-removable{cursor:pointer;-webkit-user-select:none;user-select:none}.tagchip.deleted-removable:active{box-shadow:0 0 0 2px #d84a4a33}.note .txt{font-size:14px;margin-top:4px;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere}.addbox .lbl{font-size:12px;font-weight:600;color:var(--text-label);margin:0 0 8px}.addbox .lbl.mt{margin-top:16px}.addbox select{font-family:inherit;font-size:16px;padding:11px 12px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--ink)}.current-actor{background:#fff;border:1px solid var(--line);border-radius:9px;padding:11px 12px;max-width:160px}.addbox textarea.freetext{width:100%;min-height:160px;resize:vertical;font-family:inherit;font-size:16px;line-height:1.55;padding:11px 12px;border:1px solid var(--line);border-radius:9px;margin-top:2px}.addbox .savebar{margin-top:16px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}.save-state{font-size:12px;color:var(--muted);font-weight:700}.save-state.saved{color:var(--btn-primary-ink)}.save-state.error{color:#c0392b}.note-tip{background:#fffaf0;border:1px solid #f5e3bf;color:#8a6d1f;border-radius:8px;padding:9px 11px;font-size:12px;margin-top:12px;line-height:1.5}.end-banner{border-radius:10px;padding:12px 14px;margin-bottom:16px;color:#fff}.end-banner.dropped-guard{box-shadow:0 0 0 2px #9c4a4a2e,0 6px 18px #9c4a4a33}.end-banner .eb-head{font-size:14px;font-weight:800;display:flex;align-items:center;gap:8px;flex-wrap:wrap}.end-banner .eb-reason{margin-top:8px;display:flex;flex-wrap:wrap;gap:6px}.end-banner .eb-chip{background:#ffffff38;border:1px solid rgba(255,255,255,.5);color:#fff;border-radius:999px;padding:3px 10px;font-size:12.5px;font-weight:600}.end-banner .eb-none{margin-top:6px;font-size:12.5px;opacity:.9}.last-visit{color:var(--brand-ink)}.dropped-alert{background:#fff6f6;border:1px solid #e3b6b6;color:#8f2f2f;border-radius:9px;padding:10px 12px;font-size:13px;font-weight:800;margin-bottom:12px}.card .endr{display:inline-flex;align-items:center;gap:3px;border-radius:6px;padding:1px 7px;font-weight:600;font-size:11px}.card .endr.lapsed{background:#eef1f6;color:#5a6884}.card .endr.lost{background:#f0f1f3;color:#6b7280}.card .endr.dropped{background:#f7e9e9;color:#8f3a3a}.hist{margin-top:2px}.hist .h{font-size:12.5px;color:var(--muted);padding:4px 0;display:flex;gap:6px}.hist .h .arrow{color:var(--brand)}.collapse-head{display:flex;align-items:center;justify-content:space-between;cursor:pointer;-webkit-user-select:none;user-select:none}.collapse-head .chev{color:var(--muted);font-size:12px;transition:transform .15s}.collapse-head .chev.open{transform:rotate(90deg)}.readonly-note{background:#f9fafb;border:1px dashed var(--line);color:var(--muted);border-radius:8px;padding:10px 12px;font-size:12.5px;margin-top:10px}.foot{color:var(--muted);font-size:11.5px;text-align:center;padding:20px 0 8px}.screen-msg{min-height:100vh;display:flex;align-items:center;justify-content:center;color:var(--muted);font-size:14px;text-align:center;padding:24px;line-height:1.7}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:var(--bg)}.login-card{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:30px 26px;width:100%;max-width:340px;display:flex;flex-direction:column}.login-logo{font-size:28px;font-weight:800;color:var(--brand-ink);letter-spacing:.5px}.login-sub{color:var(--muted);font-size:12.5px;margin:4px 0 24px}.login-label{font-size:12px;color:var(--text-label);font-weight:600;margin-bottom:6px}.login-input{font:inherit;font-size:18px;padding:12px 14px;border:1px solid var(--line);border-radius:10px;letter-spacing:2px}.login-email{letter-spacing:0;font-size:16px}.login-password-label{margin-top:14px}.login-input:focus{outline:none;border-color:var(--brand)}.login-err{color:#c0392b;font-size:12.5px;margin-top:9px}.login-btn{margin-top:18px;min-height:48px;font-size:16px;justify-content:center}.login-hint{text-align:center;color:var(--muted);font-size:11.5px;margin-top:14px}.toast{position:fixed;left:50%;bottom:22px;transform:translate(-50%);z-index:80;border-radius:999px;padding:10px 16px;box-shadow:0 6px 24px #0000002e;font-size:13px;font-weight:800}.toast.saved{background:var(--btn-primary);color:#fff}@media(max-width:560px){main{padding:12px}.board{flex-direction:column;overflow-x:visible;gap:14px}.col{max-width:none;min-width:0;flex:none;width:100%}.customer-card{align-items:flex-start;flex-direction:column;gap:10px}.customer-status{justify-content:flex-start;max-width:none;width:100%}.form-grid{grid-template-columns:1fr}header{padding:9px 12px;gap:8px}.logo{font-size:14px;line-height:1.2}.logo small{display:none}.header-user{max-width:24vw}.user-name{font-size:13px}.who{gap:6px}.who>span{display:none}.who select{max-width:150px}nav button{padding:13px 12px;font-size:13px}.btn.btn-lg{flex:1;justify-content:center}.memo-card-head{flex-direction:column}.memo-actions{justify-content:flex-start}.addbox textarea.freetext{min-height:180px}}